how to Increase Base Internet Speed

Base is a 4G telecommunication network in Belgium that provides mobile phone, calling, internet, and value-added services. If you have a Base SIM and you are using the internet on your mobile phone or any device, then this post can help you a lot. Sometimes, when we use the internet on a Base SIM using 3G or 4G, the internet speed goes down. We receive under 100 kbps of internet speed on our Base 4G SIM.

There are many reasons for slow internet speed, including location, time of day, network signals, and 3G or 4G coverage. The most famous telecom network in Belgium, Base, has 78.01 Mbps for download and 24.1 Mbps for upload. So, we will know why Base’s internet speed is down and how to increase Base’s internet speed in Belgium.

What is the Actual Base Internet Speed?

Internet speed depends on different factors, like location, network signals, and device compatibility. Here are the details of Base’s real internet speed, tested on different sources.

Base64000 bps21000000 bps150000000 bps

How to Increase Base Internet Speed: Tips for improving your Base 4G internet connection

Here are some tips to increase Base’s internet speed, which will help you have faster internet.

1. Change your DNS settings

You can change your mobile phone’s DNS settings to Google’s public DNS servers, which can increase Base’s internet speed. DNS can help you browse the web and increase internet speed using cloud servers.

Add the following DNS in your network APN settings:




  • 2001:4860:4860::8888
  • 2001:4860:4860::8844

2. Check the Signal Strength and Area

You can check the signal strength in the status bar of your phone. Connect to the strongest possible Base 4G signal if signals are weak. You can also check internet coverage by dialing #100*5#.

Many people use mobile phones in closed places like basements, elevators, or any closed room. Avoid using your phone in such areas and use the mobile phone in an open place where full signals from the Base 4G network are received.

3. Connect to 4G LTE (Not Auto)

Connecting to only 4G LTE mode can resolve your issue, but sometimes not. If you are in good coverage, set up only 4G LTE mode in your mobile phone network settings. By doing this, you will receive only Base 4G signals, not others, which will help you improve the internet.

4. Restarting your phone can resolve the issue

Restart your mobile phone or Base 4G device (if you have one) to improve the internet speed. Internet caches and cookies are often saved on our phones, which causes slow internet. You can also activate airplane mode and then deactivate it in a few seconds to resolve the issue.

5. Use the High-Speed Internet Package and Plans

I have seen this problem in many places, and it has been my personal experience that if you are using free internet on a Base sim, it slows down. First of all, you need to check that you have an internet package or offer active on Base SIM. If your internet offer has expired, you will need to renew it.

Like many other companies, Base also offers unlimited internet to its customers, but its speed is slower than 64 kbps. This leads to a bottleneck on the internet. You can activate premium internet by dialing 1999 or #100*1# from your mobile phone. Here are some plans that you can activate and check the internet speed.

6. Check the Base APN Settings

Check the APN settings on your mobile phone to see if they are correct or not. Install and activate a new APN profile using the settings.

Base APN for the Internet:

Open the mobile phone settings and follow the prompts: Go to Settings > Mobile network > Access Point Names > Tap the + button to create a new APN and enter the APN settings.

  • APN Name: Base Internet
  • APN: Internet
  • Port: (empty)
  • Username: Base
  • Password: Base
  • Authentication type: None
  • APN protocol: IPv4

Base Official Internet APN Settings

  • Name: Basis Internet
  • APN: internet
  • Proxy: Blank
  • Port: Blank
  • Username: Blank
  • Password: Blank
  • Authentication Type: None
  • APN Type: default,supl,mms

7. Change Internet Usage Time

The base is the most used internet provider in Belgium, which is due to its cheapest plans. When people come home from offices and shops, they use the internet at home. In these cases, the Base server slows down due to high traffic and Base users face slow internet issues. You can use these tips to resolve the issue:

  • The best time to use the internet on Base at high speed is typically during late-night hours, such as between 11 pm and 5 am
  • Don’t use the internet between 5 PM and 10 PM for downloading because the traffic can be high at this time and you can face slow internet settings.

8. Disable any unnecessary apps

Disable any unnecessary apps that are running in the background. These apps can use up bandwidth and slow down your internet connection. Most of the time, this problem occurs on Android phones due to more apps downloaded and internet usage. You can delete redundant apps and block them from network access by going to your mobile settings.

Troubleshooting Base 4G internet speed issues

  • Check the Base 4G signals
  • See the internet speed through any internet speed test tool like Ookla
  • Clear the cache and cookies of your browser
  • Check the Base internet package or plan usage
  • Restart your mobile phone or Base device if have
  • Call the Base helpline 1999


Jaz is one of the best telecom networks in Belgium and is present in almost every region. Its 4G signals may not be available in some areas, such as rural and forested areas.

You can also check Base’s coverage on their official website and talk to their call center representative. If you face an internet connection problem on Base SIM, please confirm that your internet plan is active.


What is Base’s highest internet speed?

The base has a good speed of 78.01 Mbps for download and 24.1 Mbps for upload. Actual speed depends on user location, coverage, device, and signals.

Is Base internet fast?

The base is the fastest internet service provider in Belgium. Sometimes, the internet goes down when there is high traffic, and you can face a slow internet problem. Don’t worry, it will resolve automatically.

What is the Base helpline number?

The base helpline number is 1999, and you can file a complaint against a slow internet issue.

How do I get Base APN settings on my Phone?

To get the APN settings, you can call 1999 or #100*1# from your mobile phone. The settings will be received on your mobile phone within minutes which you have saved with default code 1234 or ask to call center.


Written by Tahir Ali

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