How to Increase BTC Internet Speed

BTC is a 4G telecommunication network in the Bahamas that provides mobile phone, calling, internet, and value-added services. If you have a BTC SIM and you are using the internet on your mobile phone or any device, then this post can help you a lot. Sometimes, when we use the internet on a BTC SIM using 3G or 4G, the internet speed goes down. We receive under 100 kbps of internet speed on our BTC 4G SIM.

There are many reasons for slow internet speed, including location, time of day, network signals, and 3G or 4G coverage. The most famous telecom network in the Bahamas, BTC, has 1 Gbps for download and 500 Mbps for upload. So, we will know why BTC’s internet speed is down and how to increase BTC’s internet speed in the Bahamas.

What is Actual BTC Internet Speed?

Internet speed depends on different factors, like location, network signals, and device compatibility. Here are the details of BTC’s real internet speed, which was tested on different sources.

BTC128 kbps1 Mbps100 Mbps

How to Increase BTC Internet Speed: Tips for improving your BTC 4G internet connection

Here are some tips to increase BTC’s internet speed, which will help you have faster internet.

1. Change your DNS settings

You can change your mobile phone’s DNS settings to Google’s public DNS servers, which can increase BTC’s internet speed. DNS can help you browse the web and increase internet speed using cloud servers.

Add the following DNS in your network APN settings:




  • 2001:4860:4860::8888
  • 2001:4860:4860::8844

2. Check the Signal Strength and Area

You can check the signal strength in the status bar of your phone. Connect to the strongest possible BTC 4G signal if signals are weak. You can also check internet coverage by dialing *1004#.

Many people use mobile phones in closed places like basements, elevators, or any closed room. Avoid using your phone in such areas and use the mobile phone in an open place where full signals from the BTC 4G network are received.

3. Connect to 4G LTE (Not Auto)

Connecting to only 4G LTE mode can resolve your issue, but sometimes not. If you are in good coverage, then set up only 4G LTE mode in your mobile phone network settings. By doing this, you will receive only BTC 4G signals, not others, and it will help you improve the internet.

4. Restarting your phone can resolve the issue

Restart your mobile phone or BTC 4G device (if you have one) to improve the internet speed. Many times, internet caches and cookies are saved on our phones, which causes slow internet. You can also activate airplane mode and then deactivate it in a few seconds to resolve the issue.

5. Use the High-Speed Internet Package and Plans

I have seen this problem in many places, and it has been my personal experience that if you are using free internet on a BTC sim, it slows down. First of all, you need to check that you have an internet package or offer active on BTC SIM. If your internet offer has expired, you will need to renew it.

Like many other companies, BTC also offers unlimited internet to its customers, but its speed is slower than 64 kbps. This leads to a bottleneck on the internet. You can activate premium internet by dialing 5282 or *1002# from your mobile phone. Here are some plans that you can activate and check the internet speed.

6. Check the BTC APN Settings

Check the APN settings on your mobile phone to see if they are correct. Install and activate a new APN profile using the settings.

BTC APN for the Internet:

Open the mobile phone settings and follow the prompts: Go to Settings > Mobile network > Access Point Names > Tap the + button to create a new APN and enter the APN settings.

  • APN Name: BTC Internet
  • APN: Internet
  • Port: (empty)
  • Username: BTC
  • Password: BTC
  • Authentication type: None
  • APN protocol: IPv4

BTC Official Internet APN Settings

  • Name: BTC Internet
  • APN:
  • Username: (blank)
  • Password: (blank)

7. Change Internet Usage Time

BTC is the most used internet provider in the Bahamas, which is due to its cheapest plans. When people come home from offices and shops, they use the internet at home. In these cases, the BTC server slows down due to high traffic, and BTC users face slow internet issues. You can use these tips to resolve the issue:

  • The best time to use the internet on BTC at high speed is typically during late-night hours, such as between 11 pm and 5 am
  • Don’t use the internet between 5 PM and 10 PM for downloading because the traffic can be high at this time and you can face slow internet settings.

8. Disable any unnecessary apps

Disable any unnecessary apps that are running in the background. These apps can use up bandwidth and slow down your internet connection. Most of the time, this problem occurs on Android phones due to more apps downloaded and internet usage. You can delete redundant apps and block them from network access by going to your mobile settings.

Troubleshooting BTC 4G internet speed issues

  • Check the BTC 4G signals
  • See the internet speed through any internet speed test tool like Ookla
  • Clear the cache and cookies of your browser
  • Check the BTC internet package or plan usage
  • Restart your mobile phone or BTC device if have
  • Call the BTC helpline 5282


Jaz is one of the best telecom networks in the Bahamas and is present in almost every region. Its 4G signals may not be available in some areas, such as rural and forested areas.

You can also check BTC’s coverage on their official website and talk to their call center representative. If you face an internet connection problem on BTC SIM, please confirm that your internet plan is active.


What is BTC highest internet speed?

BTC has a good speed of 1 Gbps for download and 500 Mbps for upload. Actual speed depends on user location, coverage, device, and signals.

Is BTC internet fast?

BTC is the fastest internet service provider in the Bahamas. Sometimes, the internet goes down when there is high traffic, and you can face a slow internet problem. Don’t worry, it will resolve automatically.

What is the BTC helpline number?

BTC helpline number is 5282, and you can file a complaint against a slow internet issue.

How do I get BTC APN settings on my Phone?

To get the APN settings, you can call 5282 or *1002# from your mobile phone. The settings will be received on your mobile phone within minutes which you have saved with default code 1234 or ask to call center.


Written by Tahir Ali

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