How to Increase Digi cell Internet Speed

Digicell is a 4G telecommunication network in Belize that provides mobile phone, calling, internet, and value-added services. If you have a Digicell SIM and you are using the internet on your mobile phone or any device, then this post can help you a lot. Sometimes, when we use the internet on a Digicell SIM using 3G or 4G, the internet speed goes down. We receive under 100 kbps of internet speed on our Digicell 4G SIM.

There are many reasons for slow internet speed, including location, time of day, network signals, and 3G or 4G coverage. The most famous telecom network in Belize, Digicell, has 120 Mbps for download and 30 Mbps for upload. So, we will know why Digicell’s internet speed is down and how to increase Digicell’s internet speed in Belize.

What is Actual Digicell Internet Speed?

Internet speed depends on different factors, like location, network signals, and device compatibility. Here are the details of Digicell’s real internet speed, which was tested on different sources.

Network Name2G3G4G
Digicell BelizeUp to 50 MbpsUp to 21 MbpsUp to 120 Mbps

How to Increase Digicell Internet Speed: Tips for improving your Digicell 4G internet connection

Here are some tips to increase Digicell’s internet speed, which will help you have faster internet.

1. Change your DNS settings

You can change your mobile phone’s DNS settings to Google’s public DNS servers, which can increase Digicell’s internet speed. DNS can help you browse the web and increase internet speed using cloud servers.

Add the following DNS in your network APN settings:




  • 2001:4860:4860::8888
  • 2001:4860:4860::8844

2. Check the Signal Strength and Area

You can check the signal strength in the status bar of your phone. If signals are weak, connect to the strongest possible Digicell 4G signal. You can also check internet coverage by dialing 135.

Many people use mobile phones in closed places like basements, elevators, or any closed room. Avoid using your phone in such areas and use the mobile phone in an open place where full signals from the Digicell 4G network are received.

3. Connect to 4G LTE (Not Auto)

Connecting to only 4G LTE mode can resolve your issue, but sometimes not. If you are in good coverage, set up only 4G LTE mode in your mobile phone network settings. By doing this, you will receive only Digicell 4G signals, not others, and it will help you improve the internet.

4. Restarting your phone can resolve the issue

Restart your mobile phone or Digicell 4G device (if you have one) to improve the internet speed. Many times, internet caches and cookies are saved on our phones, which causes slow internet. You can also activate airplane mode and then deactivate it in a few seconds to resolve the issue.

5. Use the High-Speed Internet Package and Plans

I have seen this problem in many places, and it has been my personal experience that if you are using free internet on a Digicell sim, it slows down. First of all, you need to check that you have an internet package or offer active on Digicell SIM. If your internet offer has expired, you will need to renew it.

Like many other companies, Digicell also offers unlimited internet to its customers, but its speed is slower than 64 kbps. This leads to a bottleneck on the internet. You can activate premium internet by dialing 0-800-367-3444 or 135 from your mobile phone. Here are some plans that you can activate and check the internet speed.

6. Check the Digicell APN Settings

Check the APN settings on your mobile phone to see if they are correct or not. Install and activate a new APN profile using the settings.

Digicell APN for the Internet:

Open the mobile phone settings and follow the prompts: Go to Settings > Mobile network > Access Point Names > Tap the + button to create a new APN and enter the APN settings.

  • APN Name: Digicell Internet
  • APN: Internet
  • Port: (empty)
  • Username: Digicell
  • Password: Digicell
  • Authentication type: None
  • APN protocol: IPv4

Digicell Official Internet APN Settings

  • Name: Digicell
  • APN: [Specific to your location and plan; contact Digicell]
  • Username: [Leave blank or as provided by Digicell]
  • Password: [Leave blank or as provided by Digicell]
  • MMSC: [As provided by Digicell]
  • MMS Proxy: [As provided by Digicell]
  • MMS Port: [As provided by Digicell]
  • MCC: [As provided by Digicell]
  • MNC: [As provided by Digicell]
  • Authentication Type: PAP or CHAP
  • APN Type: Default, Supl, MMS, or as specified by Digicell

7. Change Internet Usage Time

Digicell is the most used internet provider in Belize, which is due to its cheapest plans. When people come home from offices and shops, they use the internet at home. In these cases, the Digicell server slows down due to high traffic, and Digicell users face slow internet issues. You can use these tips to resolve the issue:

  • The best time to use the internet on Digicell at high speed is typically during late-night hours, such as between 11 pm and 5 am
  • Don’t use the internet between 5 PM and 10 PM for downloading because the traffic can be high at this time and you can face slow internet settings.

8. Disable any unnecessary apps

Disable any unnecessary apps that are running in the background. These apps can use up bandwidth and slow down your internet connection. Most of the time, this problem occurs on Android phones due to more apps downloaded and internet usage. You can delete redundant apps and block them from network access by going to your mobile settings.

Troubleshooting Digicell 4G internet speed issues

  • Check the Digicell 4G signals
  • See the internet speed through any internet speed test tool like Ookla
  • Clear the cache and cookies of your browser
  • Check the Digicell internet package or plan usage
  • Restart your mobile phone or Digicell device if have
  • Call Digicell helpline 0-800-367-3444


Jaz is one of the best telecom networks in Belize and is present in almost every region. Its 4G signals may not be available in some areas, such as rural and forested areas.

You can also check Digicell’s coverage on their official website and talk to their call center representative. If you face an internet connection problem on Digicell SIM, please confirm that your internet plan is active.


What is Digicell’s highest internet speed?

Digicell has a good speed of 120 Mbps for download and 30 Mbps for upload. Actual speed depends on user location, coverage, device, and signals.

Is Digicell internet fast?

Digicell is the fastest internet service provider in Belize. Sometimes, the internet goes down when there is high traffic, and you can face a slow internet problem. Don’t worry, it will resolve automatically.

What is the Digicell helpline number?

Digicell’s helpline number is 0-800-367-3444, and you can file a complaint against a slow internet issue.

How do I get Digicell APN settings on my Phone?

To get the APN settings, you can call 0-800-367-3444 or 135 from your mobile phone. The settings will be received on your mobile phone within minutes which you have saved with default code 1234 or ask to call center.


Written by Tahir Ali

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