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How to Increase Vidéotron Internet Speed

Vidéotron is a 4G telecommunication network in Canada that provides mobile phone, calling, internet, and value-added services. If you have a Vidéotron SIM and you are using the internet on your mobile phone or any device, then this post can help you a lot. Sometimes, when we use the internet on a Vidéotron SIM using 3G or 4G, the internet speed goes down. We receive under 100 kbps of internet speed on our Vidéotron 4G SIM.

There are many reasons for slow internet speed, including location, time of day, network signals, and 3G or 4G coverage. The most famous telecom network in Canada, Vidéotron, has 940 Mbps for download and 50 Mbps for upload. So, we will know why Vidéotron’s internet speed is down and how to increase Vidéotron’s internet speed in Canada.

What is Actual Vidéotron Internet Speed?

Internet speed depends on different factors, like location, network signals, and device compatibility. Here are the details of Vidéotron’s real internet speed, which was tested on different sources.

PackageDownload speed MbpsUpload speed Mbps internet speed Mbpsinternet speed Mbpsinternet speed Mbps
Basic1052510
Standard501041020
Premium1002061530

How to Increase Vidéotron Internet Speed: Tips for improving your Vidéotron 4G internet connection

Here are some tips to increase Vidéotron’s internet speed, which will help you have faster internet.

1. Change your DNS settings

You can change your mobile phone’s DNS settings to Google’s public DNS servers, which can increase Vidéotron’s internet speed. DNS can help you browse the web and increase internet speed using cloud servers.

Add the following DNS in your network APN settings:

IPv4

  • 8.8.8.8
  • 8.8.4.4

IPv6

  • 2001:4860:4860::8888
  • 2001:4860:4860::8844

2. Check the Signal Strength and Area

You can check the signal strength in the status bar of your phone. If signals are weak, connect to the strongest possible Vidéotron 4G signal. You can also check internet coverage by dialing *447*4#.

Many people use mobile phones in closed places like basements, elevators, or any closed room. Avoid using your phone in such areas and use the mobile phone in an open place where full signals from the Vidéotron 4G network are received.

3. Connect to 4G LTE (Not Auto)

Connecting to only 4G LTE mode can resolve your issue, but sometimes not. If you are in good coverage, then set up only 4G LTE mode in your mobile phone network settings. By doing this, you will receive only Vidéotron 4G signals, not others, and it will help you improve the internet.

4. Restarting your phone can resolve the issue

Restart your mobile phone or Vidéotron 4G device (if you have one) to improve the internet speed. Many times, internet caches and cookies are saved on our phones, which causes slow internet. You can also activate airplane mode and then deactivate it in a few seconds to resolve the issue.

5. Use the High-Speed Internet Package and Plans

I have seen this problem in many places, and it has been my personal experience that if you are using free internet on a Vidéotron sim, it slows down. First of all, you need to check that you have an internet package or offer active on Vidéotron SIM. If your internet offer has expired, you will need to renew it.

Like many other companies, Vidéotron also offers unlimited internet to its customers, but its speed is slower than 64 kbps. This leads to a bottleneck on the internet. You can activate premium internet by dialing +154380-7000 or *443# from your mobile phone. Here are some plans that you can activate and check the internet speed.

6. Check the Vidéotron APN Settings

Check the APN settings on your mobile phone to see if they are correct or not. Install and activate a new APN profile using the settings.

Vidéotron APN for the Internet:

Open the mobile phone settings and follow the prompts: Go to Settings > Mobile network > Access Point Names > Tap the + button to create a new APN and enter the APN settings.

  • APN Name: Vidéotron Internet
  • APN: Internet
  • Port: (empty)
  • Username: Vidéotron
  • Password: Vidéotron
  • Authentication type: None
  • APN protocol: IPv4

Vidéotron Official Internet APN Settings

  • Name: Vidéotron Mobile
  • APN: media.Videotron
  • Username: [Leave blank]
  • Password: [Leave blank]
  • MMSC (Multimedia Messaging Service Center): http://media.videotron.com
  • MMS Proxy: 205.151.11.11
  • MMS Port: 80
  • MCC (Mobile Country Code): 302
  • MNC (Mobile Network Code): 720
  • Authentication Type: PAP
  • APN Type: Default, MMS, supl
  • APN Protocol: IPv4
  • Bearer: Unspecified

7. Change Internet Usage Time

Vidéotron is the most used internet provider in Canada, which is due to its cheapest plans. When people come home from offices and shops, they use the internet at home. In these cases, the Vidéotron server slows down due to high traffic, and Vidéotron users face slow internet issues. You can use these tips to resolve the issue:

  • The best time to use the internet on Vidéotron at high speed is typically during late-night hours, such as between 11 pm and 5 am
  • Don’t use the internet between 5 PM and 10 PM for downloading because the traffic can be high at this time and you can face slow internet settings.

8. Disable any unnecessary apps

Disable any unnecessary apps that are running in the background. These apps can use up bandwidth and slow down your internet connection. Most of the time, this problem occurs on Android phones due to more apps downloaded and internet usage. You can delete redundant apps and block them from network access by going to your mobile settings.

Troubleshooting Vidéotron 4G internet speed issues

  • Check the Vidéotron 4G signals
  • See the internet speed through any internet speed test tool like Ookla
  • Clear the cache and cookies of your browser
  • Check the Vidéotron internet package or plan usage
  • Restart your mobile phone or Vidéotron device if have
  • Call Vidéotron helpline +154380-7000

Conclusion

Jaz is one of the best telecom networks in Canada and is present in almost every region. Its 4G signals may not be available in some areas, such as rural and forested areas.

You can also check Vidéotron’s coverage on their official website and talk to their call center representative. If you are facing an internet connection problem on Vidéotron SIM, please confirm that your internet plan is active.

FAQS

What is Vidéotron highest internet speed?

Vidéotron has a good speed of 940 Mbps for download and 50 Mbps for upload. Actual speed depends on user location, coverage, device, and signals.

Is Vidéotron internet fast?

Vidéotron is the fastest internet service provider in Canada. Sometimes, the internet goes down when there is high traffic, and you can face a slow internet problem. Don’t worry, it will resolve automatically.

What is the Vidéotron helpline number?

Vidéotron helpline number is +154380-7000, and you can file a complaint against a slow internet issue.

How do I get Vidéotron APN settings on my Phone?

To get the APN settings, you can call +154380-7000 or *443# from your mobile phone. The settings will be received on your mobile phone within minutes which you have saved with default code 1234 or ask to call center.

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Written by Haider Ali

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