How to Increase VIVA Internet Speed

VIVA is a 4G telecommunication network in Bahrain that provides mobile phone, calling, internet, and value-added services. If you have a VIVA SIM and you are using the internet on your mobile phone or any device, then this post can help you a lot. Sometimes, when we use the internet on a VIVA SIM using 3G or 4G, the internet speed goes down. We receive under 100 kbps of internet speed on our VIVA 4G SIM.

There are many reasons for slow internet speed, including location, time of day, network signals, and 3G or 4G coverage. The most famous telecom network in Bahrain, VIVA, has 200 Mbps for download and 100 Mbps for upload. So, we will know why VIVA’s internet speed is down and how to increase VIVA’s internet speed in Bahrain.

What is Actual VIVA Internet Speed?

Internet speed depends on different factors, like location, network signals, and device compatibility. Here are the details of VIVA’s real internet speed, which was tested on different sources.

NetworkInternet speed
2GUp to 236.8 kbps
3GUp to 21 Mbps
4GUp to 200 Mbps

How to Increase VIVA Internet Speed: Tips for improving your VIVA 4G internet connection

Here are some tips to increase VIVA’s internet speed, which will help you have faster internet.

1. Change your DNS settings

You can change your mobile phone’s DNS settings to Google’s public DNS servers, which can increase VIVA’s internet speed. DNS can help you browse the web and increase internet speed using cloud servers.

Add the following DNS in your network APN settings:




  • 2001:4860:4860::8888
  • 2001:4860:4860::8844

2. Check the Signal Strength and Area

You can check the signal strength in the status bar of your phone. Connect to the strongest possible VIVA 4G signal if signals are weak. You can also check internet coverage by dialing *447*4#.

Many people use mobile phones in closed places like basements, elevators, or any closed room. Avoid using your phone in such areas and use the mobile phone in an open place where full signals from the VIVA 4G network are received.

3. Connect to 4G LTE (Not Auto)

Connecting to only 4G LTE mode can resolve your issue, but sometimes not. If you are in good coverage, then set up only 4G LTE mode in your mobile phone network settings. By doing this, you will receive only VIVA 4G signals, not others, and it will help you improve the internet.

4. Restarting your phone can resolve the issue

Restart your mobile phone or VIVA 4G device (if you have one) to improve the internet speed. Many times, internet caches and cookies are saved on our phones, which causes slow internet. You can also activate airplane mode and then deactivate it in a few seconds to resolve the issue.

5. Use the High-Speed Internet Package and Plans

I have seen this problem in many places, and it has been my personal experience that if you are using free internet on a VIVA sim, it slows down. First of all, you need to check that you have an internet package or offer active on VIVA SIM. If your internet offer has expired, you will need to renew it.

Like many other companies, VIVA also offers unlimited internet to its customers, but its speed is slower than 64 kbps. This leads to a bottleneck on the internet. You can activate premium internet by dialing 124 or *555#from your mobile phone. Here are some plans that you can activate and check the internet speed.

6. Check the VIVA APN Settings

Check the APN settings on your mobile phone to see if they are correct. Install and activate a new APN profile using the settings.

VIVA APN for the Internet:

Open the mobile phone settings and follow the prompts: Go to Settings > Mobile network > Access Point Names > Tap the + button to create a new APN and enter the APN settings.

  • APN Name: VIVA Internet
  • APN: Internet
  • Port: (empty)
  • Username: VIVA
  • Password: VIVA
  • Authentication type: None
  • APN protocol: IPv4

VIVA Official Internet APN Settings

  • Name: VIVA
  • APN:
  • Username: Leave this field blank
  • Password: Leave this field blank
  • MMSC: Leave this field blank
  • MMS Proxy: Leave this field blank
  • MMS Port: Leave this field blank
  • MCC: 419 (This is the country code for Kuwait)
  • MNC: 03 (This is the network code for VIVA)
  • Authentication Type: PAP or CHAP (You can try both)
  • APN Type: Default, supl, mms
  • APN Protocol: IPv4 or IPv6 (You can try both)
  • Bearer: Unspecified

7. Change Internet Usage Time

VIVA is the most used internet provider in Bahrain, which is due to its cheapest plans. When people come home from offices and shops, they use the internet at home. In these cases, the VIVA server slows down due to high traffic, and VIVA users face slow internet issues. You can use these tips to resolve the issue:

  • The best time to use the internet on VIVA at high speed is typically during late-night hours, such as between 11 pm and 5 am
  • Don’t use the internet between 5 PM and 10 PM for downloading because the traffic can be high at this time and you can face slow internet settings.

8. Disable any unnecessary apps

Disable any unnecessary apps that are running in the background. These apps can use up bandwidth and slow down your internet connection. Most of the time, this problem occurs on Android phones due to more apps downloaded and internet usage. You can delete redundant apps and block them from network access by going to your mobile settings.

Troubleshooting VIVA 4G internet speed issues

  • Check the VIVA 4G signals
  • See the internet speed through any internet speed test tool like Ookla
  • Clear the cache and cookies of your browser
  • Check the VIVA internet package or plan usage
  • Restart your mobile phone or VIVA device if have
  • Call the VIVA helpline at 124


Jaz is one of the best telecom networks in Bahrain and is present in almost every region. Its 4G signals may not be available in some areas, such as rural and forested areas.

You can also check VIVA’s coverage on their official website and talk to their call center representative. If you face an internet connection problem on VIVA SIM, please confirm that your internet plan is active.


What is VIVA highest internet speed?

VIVA has a good speed of 200 Mbps for download and 100 Mbps for upload. Actual speed depends on user location, coverage, device, and signals.

Is VIVA internet fast?

VIVA is the fastest internet service provider in Bahrain. Sometimes, the internet goes down when there is high traffic, and you can face a slow internet problem. Don’t worry, it will resolve automatically.

What is the VIVA helpline number?

VIVA helpline number is 124, and you can file a complaint against a slow internet issue.

How do I get VIVA APN settings on my Phone?

To get the APN settings, you can call 124 or *555# from your mobile phone. The settings will be received on your mobile phone within minutes which you have saved with default code 1234 or ask to call center.


Written by Tahir Ali

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